Remote Innovation

Adding Live Video Can Enhance Your Customer Support Program

According to research by HubSpot, almost two-thirds of consumers listed the two most frustrating customer service experiences as on-hold wait times and cold handoffs between CX agents. Nobody likes ...

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Remote Innovation

Top 3 Customer Experience Transformation Fundamentals

Changing the way we interact with our customers is no small task. To do so, we need to understand customer experience (CX), why it matters, and how ...

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AR & AI

​​Your Top 9 Need to Know Augmented Reality Remote Assistance FAQs

  1. What is augmented reality remote assistance? Augmented reality remote assistance creates an interactive environment by superimposing ...

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Remote Innovation

How to Prove Value in Innovative Technology with a Pilot Program

Six steps to establish best practices for using a new digital tool and ensure that your investments and efforts result in demonstrable business value ...

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Remote Innovation

AR Minute with Nicole Smith - Advantages of mobile apps for business.

Welcome to The AR Minute! Join us this week as we talk with Nicole Smith, Senior Product Manager at Streem, about the benefits and challenges of ...

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AR & AI

Learn How AR Powered Video Helps Field Technicians Work Effectively

A black hole still exists for most companies when it comes to recording the actual work a technician does. This is compelling considering field ...

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Customer Success

Virtual Collaboration: A Revolutionary Approach to Customer Service

XR Today hails Streem’s virtual collaboration platform as a transformational new business communication tool for teams invested in digitizing and ...

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Customer Success

Streem Video Integration for ServicePower: Improve Field Operations

ServicePower provides unified Field Service management software solutions that help companies modernize and grow their business through better ...

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Customer Success

4 Customer Experience Transformation Strategies for CX Leaders

There is no more vital, or over-tasked, role in digital transformation than Customer Experience (CX) leaders–leading service and CX experience ...

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Remote Innovation

Three Ways Leading IT Teams Support Remote Digital Transformation

When up to 80% of digital transformation projects are expected to fail, the stakes for IT leaders couldn’t be higher. By moving to a customer-first, ...

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Remote Innovation

4 Key Ways Executives Support Remote Digital Transformation Strategy

Will a low-touch and digital-first service focused digital transformation strategy still be important after COIVD-19? Yes, your remote customer ...

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Remote Innovation

Top 3 Reasons to use Video Calling to Grow Your Construction Business

Home improvement projects have skyrocketed in the US due most everyone sheltering in place for the past year. A recent Porch.com survey reported 3 ...

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Remote Innovation

What Digital Customer-first Transformation Looks Like

Digital Transformation Should Start with Customers When technology and strategy serve the customer’s needs first, new opportunities open up for ...

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Remote Innovation

How to Adopt a Remote-First Mindset as an Enterprise Consumer Brand

At its base, “remote-first” is a customer-first organizational strategy that empowers employees to work remotely—away from a desk or job site. It ...

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Remote Innovation

Customers Demand Improved Retail Experiences: Video Answers the Call

For the first year, ShopTalk took entirely to the web just like everything else in our lives. Over a handful of days, our team had the opportunity to ...

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AR & AI

ARCore Cloud Anchors Deliver Innovative CX in Streem Retail Apps

Persistent Cloud Anchors are powering Streem AR video calls—equipping consumers with the 3D data, context, and remote expertise they need when they ...

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Remote Innovation

Apple Features Streem as Ideal Use Case for Business Innovation

Streem's powerful augmented reality (AR) remote communication platform is featured on Apple.com as an ideal use case for AR in business and for ...

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Remote Innovation

3 Ways Lowes4Pros JobSIGHT Helps Contractors Work Remotely

General contractor and YouTuber Matt Risinger shares three ways home builders are using interactive video chats to get work done efficiently, ...

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Remote Innovation

Lowe’s for Pros JobSIGHT Keeps Contractors Safe & Open For Business

As part of its $25million commitment to helping the contractors and communities impacted by the Coronavirus, Lowe’s is now offering Lowes' for Pros ...

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